![]() They are active on Facebook, Instagram, Twitter, and YouTube. Metro by T-Mobile has a few social media accounts that you can use to reach out. Contacting Metro by T-Mobile Customer Service Through Social Media Note that there may be some changes to working hours due to the COVID-19 pandemic, so make sure to double-check when the store is open and what precautions there may be. All that’s left is to go there at the scheduled time and have an employee assist you. Pick a store and call them to schedule a meeting. You will see all the available stores, along with their working hours and individual phone numbers. If you want to visit the company in person, you should use the Metro by T-Mobile locator to find the nearest store. Visiting a Metro by T-Mobile Customer Service Rep in Person If you choose this contact method, you may be waiting for days or even weeks to get the info you need. It’s important to note that mailing your request and receiving an answer about it can take a long time. The table below provides you with the addresses you should send your request to depending on what you need: Contacting Metro by T-Mobile To Sending a letter to Metro by T-Mobile customer service isn’t as popular and simple as calling, but it’s a valid option. To save you from unnecessary hassle, we offer to wait in your place and alert you as soon as you’re connected to a live person!Īpart from assisting you with customer support, we’ll also help you cancel Metro by T-Mobile, pay your Metro by T-Mobile bills, request a Metro by T-Mobile refund, and file Metro by T-Mobile insurance claims! Reaching Metro by T-Mobile Customer Service via Mail Check out the table below for more details: DepartmentĪlthough the company says their lines are open 24 hours a day, you may have to wait for a while before a rep actually picks up. Metro by T-Mobile provides various phone numbers you can call to get in touch with a rep who specializes in the field you need assistance with. You can reach out to Metro by T-Mobile customer service reps:Ĭontacting Metro by T-Mobile Customer Service by Phone If you couldn’t find the info you need, or you have other questions that only customer support reps can answer, you can contact them instead. Why can’t I send or receive MMS, SMS, or calls?. ![]()
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